observations
A permanent record of patterns that turn up, again and again, across software, organizations, and the technology they depend on.
These aren't investigations or research papers. They're notes on the behaviours, assumptions, and quiet relationships that tend to sit just below the surface of day-to-day work.
Each observation holds to a single idea, and stops short of prescribing what to do about it.
Observation 04
October 10, 2026
There is a difference between asking AI to help you with something and having AI make a decision about you. What matters is whether the person affected can still understand the decision, question it, and find someone willing to listen.
Observation 03
September 6, 2026
AI does not have to take someone's job to change it. The more immediate question is what happens when tasks quietly move, and where people learn once the beginner's work is done for them.
Observation 02
August 8, 2026
Organizations regularly introduce temporary arrangements to solve immediate problems. What is interesting is not the decision itself, but what happens to it once the original reason has passed.
Observation 01
July 6, 2026
Most of us have watched a system quietly fade into the background. It kept working, so we stopped looking at what kept it working. Over time, that quiet reliability builds something we rarely notice until something shifts.